Since 2010, our Programme Office has been dedicated to the ‘Maastricht Bereikbaar’ urban programme. Our current activities look to improve accessibility and sustainable mobility in the region, so that we can help to create a healthy living, working, and recreational environment. Since the end of 2019, we have continued these activities under the name ‘Zuid-Limburg Bereikbaar’.
The Maastricht Bereikbaar urban programme for visitors, business owners, and interest groups remains one of our major projects, just like the employer approach for organizations and companies looking to make real gains in terms of sustainable mobility.
Municipality of Maastricht
If you live or work in Maastricht – or if you're simply visiting – you can contact the Municipality of Maastricht's call centre if you have any questions about car and coach parking, bicycle parking, civil enforcement, infrastructure maintenance, permits, or other matters.
- Telephone number: +31 (0)43 350 4040
- You can submit a report via the free Maastricht Meldt app
- Or you can contact them by completing the contact form on the website (in Dutch).
- For all contact details, please visit www.gemeentemaastricht.nl/en/contact-information
Questions about products
If you would like to participate in one of our trials or use one of our products, you can contact the customer service in charge of these products directly.
- ‘Ontdek de e-bike’ (‘Discover the e-bike’):
By telephone: +31 (0)85 - 73 25 666 (lines are open between 8:00 AM and 9:00 PM on week days and from 9:00 AM to 9:00 PM on weekends)
Contact form on the website: ontdekdeebike.nl/en/home.html. The website also features a number of frequently asked questions and answers to these questions.
- ‘Ontdek het OV’ (‘Discover public transport’):
By telephone: +31 (0)88 - 9343406 (lines are open between 8:00 AM and 8:00 PM on working days)
- ‘Ontdek de e-car’ (‘Discover the e-car’):
By telephone:+31 (0)85 - 732 5660 (lines are open 24/7)
Or contact the service desk in the GoodMoovs app (Google Play or App Store).
Secretariat of the Zuid-Limburg Bereikbaar Programme Office
If you would like to contact the Programme Office or schedule an appointment, please contact our secretariat.
By telephone: +31 (0)43-351 63 59 (lines are open on working days between 9:00 AM and 5:00 PM).
You can use the form below to submit a question to the Zuid-Limburg Bereikbaar Programme Office. We aim to respond to your message within two working days. You can also check out the page(s) with FAQs. On this page, we try to give as many answers as possible to the most frequently asked questions.
The Programme Office will only use your personal data to respond to your message, or will share your data with the designated partner who can answer your question. Personal data is not kept for longer than necessary.