As of 1 November 2011, frequent travellers at UM can use the personal business card for business train travel. Employees that are not issued a personal NS-Business Card can use the department NS-Business Card that is available at your secretariat. It is also possible that your department or unit opts to use (non personal) department cards exclusively, in that case the department NS-Business Cards are available at your secretariat.
The NS-Business Card allows you unlimited access to business travel in comfort.
FREQUENTLY ASKED QUESTIONS
USER MANUAL
Click here for the NS-Business Card user manual in Dutch.
Three steps before you travel
There are a number of steps that you need to complete before you can travel with the personal NS-Business Card. For employees travelling with a department NS-Business Card, these three steps are already completed. The department NS-Business Card is ready to travel with using check in and out.
Step 1: Request function for checking in and out
Log into www.ns.nl/bc with your card number. The first time you log in, you will need to request the function for checking in and out. Shortly after your request, you will receive a confirmation email specifying that you can activate this function at an NS ticket machine or at a charging point for OV-Chip Cards.
Step 2: Activate the function for checking in and out
Next, you activate your request by using an NS ticket machine at a train station or one of the charging points for OV-Chip Cards. Once you have done this, you can start using use your personal NS-Business Card for unlimited business train travel in comfort.
Step 3: Travel in comfort
Once you have completed the above steps, you can start using your NS-Business Card for business travel by train. If you are travelling with the NS, you will only need to use your NS-Business Card to check in at your departure station and check out at your arrival station.
Booking in advance
If you use a regional transport provider (Veolia, Connexxion, Arriva or Syntus) for the whole or part of your train trip, you will need to book in advance at https://boeken.nsbusinesscard.nl or by phone on 0900 204 2000 (€ 0.10 per min). If you book online, make sure that you do not check in and out at the train stations. If you do this, you will be charged twice.
Changing your pin code
Please note! For online bookings, you need a pin code. You will need to change this pin code, which initially consists of the first four numbers of your card, to a code of your own choice. Click here to change your pin code and book online.This is applicable for the personal NS-Business Card as well as for the department card.
Online booking
- log in using your NS-Business Card number and your pin code
- click on ‘Boeken’ in the left column
- fill in the travel details requested (departure and arrival points, date of travel, single or return, 1st or 2nd class and departure before or after 9.00 (for off-peak discount).
Class setting
The NS-Business Card is delivered in the class setting as it was initially ordered in (1st or 2nd). You are not restricted to this standard setting. Click here if you prefer to change the travel class.
It could be possible that your department or unit has opted to travel only 2nd class.
Changing the cost centre or order number
If you book online
Your card has been linked to a specific cost centre or order number. If you would like to charge a trip to another cost centre or order number, you can specify this in the ‘Kenmerk’ box when you book online.
If you travel using check in and out
If you travel using check in and out, you can afterwards consult your travel history via My NS. In the annotation field “opmerkingen” you can specify the preferred cost centre that has to be debited for the trip.
You have to do so before the last day of the month.
My NS
You can register your NS-Business Card on ‘My NS’, which gives you an overview of your train trip and the options to add travel features. If you wish to make use of this, you can go to www.ns.nl and log in under ‘My NS’ with your personal details.
Three steps before you travel
There are a number of steps that you need to complete before you can travel with the personal NS-Business Card. For employees travelling with a department NS-Business Card, these three steps are already completed. The department NS-Business Card is ready to travel with using check in and out.
Step 1: Request function for checking in and out
Log into www.ns.nl/bc with your card number. The first time you log in, you will need to request the function for checking in and out. Shortly after your request, you will receive a confirmation email specifying that you can activate this function at an NS ticket machine or at a charging point for OV-Chip Cards.
Step 2: Activate the function for checking in and out
Next, you activate your request by using an NS ticket machine at a train station or one of the charging points for OV-Chip Cards. Once you have done this, you can start using use your personal NS-Business Card for unlimited business train travel in comfort.
Step 3: Travel in comfort
Once you have completed the above steps, you can start using your NS-Business Card for business travel by train. If you are travelling with the NS, you will only need to use your NS-Business Card to check in at your departure station and check out at your arrival station.
Booking in advance
If you use a regional transport provider (Veolia, Connexxion, Arriva or Syntus) for the whole or part of your train trip, you will need to book in advance at https://boeken.nsbusinesscard.nl or by phone on 0900 204 2000 (€ 0.10 per min). If you book online, make sure that you do not check in and out at the train stations. If you do this, you will be charged twice.
Changing your pin code
Please note! For online bookings, you need a pin code. You will need to change this pin code, which initially consists of the first four numbers of your card, to a code of your own choice. Click here to change your pin code and book online.This is applicable for the personal NS-Business Card as well as for the department card.
Online booking
- log in using your NS-Business Card number and your pin code
- click on ‘Boeken’ in the left column
- fill in the travel details requested (departure and arrival points, date of travel, single or return, 1st or 2nd class and departure before or after 9.00 (for off-peak discount).
Class setting
The NS-Business Card is delivered in the class setting as it was initially ordered in (1st or 2nd). You are not restricted to this standard setting. Click here if you prefer to change the travel class.
It could be possible that your department or unit has opted to travel only 2nd class.
Changing the cost centre or order number
If you book online
Your card has been linked to a specific cost centre or order number. If you would like to charge a trip to another cost centre or order number, you can specify this in the ‘Kenmerk’ box when you book online.
If you travel using check in and out
If you travel using check in and out, you can afterwards consult your travel history via My NS. In the annotation field “opmerkingen” you can specify the preferred cost centre that has to be debited for the trip.
You have to do so before the last day of the month.
My NS
You can register your NS-Business Card on ‘My NS’, which gives you an overview of your train trip and the options to add travel features. If you wish to make use of this, you can go to www.ns.nl and log in under ‘My NS’ with your personal details.
SERVICE POINTS
This map shows you where to locate the different OV-Chip Card service points where you can activate the function for checking in and out. You can also activate this function using the NS ticket machines at the station.
FREQUENTLY ASKED QUESTIONS
Click here for an overview of frequently asked questions and answers.
THEFT OR LOSS
Please report theft or loss of your NS-Business Card immediately to the Maastricht-Bereikbaar customer service. You can reach the customer service Monday to Friday from 09:00am to 09:00pm on 043 799 9409 or per email at klantenservice@maastricht-bereikbaar.nl.
You are also required to report the theft to the police.